Privacy Policy

Effective Date: 08/30/2024

Information We Collect

EVA, LLC ("we," "our," or "us") collects the following types of information:

Personal Information: We collect and store any information you provide on our website or in any other way. This includes your name, email address, password, payment details (including credit card information), and any other personally identifiable information you choose to provide.
Automatically Collected Information: We also collect information such as your Internet protocol (IP) address, login information, email address, computer and connection details, and purchase history. We use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and browsing methods.
Additional Information: We collect comments, feedback, product reviews, recommendations, and personal profiles to enhance our services.

How We Collect Information

We collect personal information when you conduct transactions on our website. This information is used solely for the specific purposes mentioned above.

Why We Collect Information

We collect both Non-personal and Personal Information to:

Provide and operate our services.
Offer ongoing customer assistance and technical support.
Contact you with service-related notices and promotional messages.
Create aggregated statistical data to improve our services.
Comply with applicable laws and regulations.

How We Store, Use, Share, and Disclose Information

Our company is hosted on the Wix.com platform, which provides the online platform to sell our products and services. Your data is stored through Wix.com's secure servers behind a firewall.

All direct payment gateways used by our company adhere to PCI-DSS standards managed by the PCI Security Standards Council. These standards ensure secure handling of credit card information by our store and its service providers.

How We Communicate With You

We may contact you via email, telephone, text, or postal mail to:

Notify you about your account.
Troubleshoot issues.
Resolve disputes.
Collect fees or monies owed.
Poll your opinions through surveys or questionnaires.
Send updates about our company.
Enforce our User Agreement, applicable laws, and any agreements we have with you.

How to Withdraw Your Consent

If you wish to withdraw your consent for us to process your data, please contact us at info@evavirtualpro.com.

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. If there are material changes to this policy, we will notify you here, so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, please contact us at info@evavirtualpro.com.

Acknowledgment

By using our website or services, you acknowledge that you have read and understand this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.